| Feature list | SMALL Free |
ENTERPRISE $10/user/month |
|---|---|---|
| SALES FORCE AUTOMATION | ||
| Lead management | Yes | Yes |
| Contact management | Yes | Yes |
| Accounts | Yes | Yes |
| Deal management | Yes | Yes |
| Tasks, appointments and notes | Yes | Yes |
| Filters | Yes | Yes |
| Custom views | Yes | Yes |
| Clone records | Yes | Yes |
| Search | Yes | Yes |
| Adding and sharing files | Yes | Yes |
| Sales pipeline | Yes | Yes |
| Custom fields | Yes | Yes |
| Workflows | Yes | Yes |
| Lead assignment rules | Yes | Yes |
| Advanced CRM customization | Yes | Yes |
| Process Builder | Yes | Yes |
| Custom Sales Activities | Yes | Yes |
| DATA ADMINISTRATION | ||
| Record limits | Unlimited | Unlimited |
| File Storage | 1 GB / User | 4 GB / User |
| Data import | Yes | Yes |
| Data export | Yes | Yes |
| ACCOUNTS | ||
| Quotes | Yes | Yes |
| Invoice | Yes | Yes |
| Bill | Yes | Yes |
| Vendor management | Yes | Yes |
| HELP DESK | ||
| Email ticketing | Yes | Yes |
| Merge tickets | Yes | Yes |
| Split tickets | Yes | Yes |
| Ticket templates | Yes | Yes |
| Ticket export | Yes | Yes |
| Knowledge base | Yes | Yes |
| REPORTING | ||
| Standard Reporting | Yes | Yes |
| Custom Reporting | Yes | Yes |
| Custom Dashboard | Yes | Yes |
| INTEGRATIONS | ||
| API access | Yes | Yes |
| Google Apps | Yes | Yes |
| Xero | Yes | Yes |
| Quickbooks | Yes | Yes |
| Quickbooks | Yes | Yes |
| SUPPORT | ||
| 24x7 Email Support | Yes | Yes |
| 24x7 Phone Support | Yes | Yes |
| Dedicated Account Manager | No | Yes |
