Roboeyelabs CRM provides the Customer Support & Service management (Help Desk) features such as Cases (Trouble tickets), Solutions (Knowledge Base), Case Assignment & Escalation through Workflow rules, and easy to deploy Web-to-Case forms for capturing customer-specific cases through Web sites. In addition, you can also synchronize customer-specific email messages as Cases from Microsoft Outlook mail client to Cases module in Roboeyelabs CRM.
Support crm is a good feature to manage support center. Any type of company use can use to increase their customer service.
Cases and Solutions functionality can be used to streamline organization-wide Customer Support process and enable a better integration between Sales & Customer Support processes in a single system. Integration between Sales and Post-sales support management helps organizations in resolving the customer-reported cases in less time thereby enhancing the customer satisfaction, cross-selling and up-selling opportunities in future.
CRM is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history focusing on customer retention and sales growthSign Up
Social Crm is use of social media services, techniques and technology to enable organizations to engage with themSign Up
It is an online app to with simple user interfaces allows you to send invoices & estimates, track expenses & receipts, manage inventorySign Up
It is a project management app to keep track of your team task and help them to work collaboratively to deliver project on time with best qualitySign Up
Send email to several customers with particular info at particular time to engage them with your products and companySign Up
Know your customer and employees reviews with surveys and improve your businessSign Up